Our Story

Mission Statement

We aim to be the premier stocking distributor for aircraft parts, offering unparalleled support to the aerospace industry through speed, reliability, and ethical service.

Ross Aviation is a stocking distributor of aircraft consumables, rotables, instruments and avionics equipment.

With an inventory of over 30,000 line items and operating from a modern 14,000-square-foot warehouse facility situated within easy reach of the UK’s transport network, we aim to deliver at a speed that matches the fast pace of aircraft operations, with the personal touch of a family-run company.

Trusted by aircraft operators, maintenance and repair organisations and government bodies across the globe since 1997, our products are aligned with robust industry standards and backed by our ISO 9001 and JOSCAR accreditations.

Our leadership includes a Director who began his career as a fixed-wing pilot, alongside his son, now Managing Director. Their lifelong passion for aviation has evolved into technical expertise uniquely suited to the demands of the aerospace sector.

Alongside a team that brings customer service excellence from companies like Shell Aviation, and includes a helicopter pilot, our understanding of the products we offer and the aircraft we serve is deeply rooted in real-world aviation experience.

Decades of experience and family legacy underpin our journey, and we’re committed to keeping aircraft flying for many more to come. We’re not just passing through – we’re here for the long haul.

You fly, we supply.

Values

Reliability and Trustworthiness

Integrity in Inventory: We’re committed to transparency, which is why our website store is linked to our stock system, ensuring customers can rely on our inventory.
Quality Assurance: Our ISO 9001 and JOSCAR accreditations reflect our dedication to delivering parts that meet rigorous industry standards for compliance and reliability.
Transparent Practices: We believe in building long-term relationships based on trust, always prioritising honesty and integrity in every interaction.

Speed and Efficiency

Rapid Dispatch: We offer same-day dispatch on qualifying orders, with no AOG fee during office hours, ensuring customers receive their parts as quickly as possible without additional costs.
Global Reach: From a modern 14,000-square-foot warehouse facility situated within easy reach of the UK’s transport network, we deliver worldwide at a speed that matches the fast pace of aircraft operations.
Streamlined Operations: Our robust supply chain and efficient processes enable us to meet urgent requirements promptly, keeping aircraft operational and minimising downtime.

Exceptional Service

Customer-Centric Approach: We prioritise the needs of our customers, focusing on providing tailored solutions that keep their aircraft flying safely and efficiently.
Ethical Business Practices: We aim to support the aerospace industry with integrity and dedication, and prioritise the aircraft and the people who work with them over short-term gains.
Personalised and Efficient Service: As a family-run business, we offer a unique level of personalised service, ensuring every customer feels valued and supported.

Consumables | Rotables | Support

At Ross Aviation, we understand the urgency of getting you back in the air.
We offer same-day dispatch on qualifying orders received during office hours without additional fees, and with live pricing information and a low minimum order value of £10 in the UK, you can get what you need, when you need it.
We’re here to help.